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Support Policy

We appreciate hearing from our viewers. Please use the form below to send us:

  • comments and feedback about the site;
  • suggestions on how we can make globeinvestor.com even better;
  • and reports of any technical problems you experience while using globeinvestor.com. We will respond as quickly as we can.

Please do not send the following types of questions as we are not licensed to answer them.

  • Do not send questions asking for specific investment advice — for example, “Should I buy XYZ stock?” or “I just inherited $50,000. What should I invest it in?” You are best advised to ask a licensed financial advisor.

  • Do not send requests for explanations of financial concepts or definitions of financial terms. globeinvestor.com's Glossary may provide the answer to your question.

Contact Us

Please complete the form below to send us your comments. If you are reporting a technical problem, please describe the problem completely, including the page on which it occurred and the exact error message, if any.




  1. If you are reporting a technical problem, please describe the problem completely, including the page on which it occurred and the exact error message, if any.
  2. Portfolio Questions? If you are sending a question specifically about your own portfolio and would like Bell Globemedia Publishing staff to investigate, enter your Username and the name of the affected portfolio below. By sending us your Username, you are authorizing representatives of Bell Globemedia Publishing to access your portfolio. Including your Username allows us to process your inquiry more effectively. (Lost your Password or Username?)
  3. Press the button below to send us your feedback.

If you are having a problem submitting this form, please send an e-mail to globeinvestor@globeandmail.com with the required information.