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2004 Broker Survey
The Globe and Mail's 2004 On-line Broker Report
Profiles
Click a broker to view contact info, services offered and fee schedules
BMO Investorline

CIBC Investor's Edge

Credential Direct

Disnat

eNorthern

E*Trade Canada

HSBC Invest Direct

National Bank Discount Brokerage

Qtrade Investor

RBC Action Direct

ScotiaMcLeod Direct Investing

TD Waterhouse

THE GLOBE AND MAIL'S ON-LINE BROKER SURVEY

Satisfaction Survey

Broker Dissatisfied Satisfied Satisfaction rating (%)
Qtrade Investor 2 345 99.4%
Merrill Lynch 11 39 78.0%
TD Waterhouse 164 578 77.9%
ScotiaMcLeod Direct Investing 46 117 71.7%
BMO InvestorLine 83 193 69.9%
RBC Action Direct 103 221 68.2%
CIBC Investor's Edge 63 128 67.0%
E*Trade Canada 59 108 64.7%
Disnat 28 48 63.2%
National Bank Discount Brokerage 31 19 38.0%
Credential Direct 43 19 30.6%
eNorthern 48 11 18.6%

See also: BMO tops list of on-line brokers
Score Sheet | Report Card | Satisfaction Survey

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