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2003 Broker Survey
The Globe and Mail's 2003 On-line Broker Report
Score Sheet

Satisfaction Survey
 
Profiles
Click a broker to view contact info, services offered and fee schedules
BMO Investorline

CIBC Investor's Edge

Credential Direct

Disnat

eNorthern

E*Trade Canada


Merrill Lynch HSBC

National Bank Discount Brokerage

Qtrade Investor

Royal Bank Action Direct

ScotiaMcLeod Direct Investing

TD Waterhouse

THE GLOBE AND MAIL'S ON-LINE BROKER SURVEY

Satisfaction Survey

Broker Dissatisfied Satisfied Satisfaction rating (%)
BMO InvestorLine 38 306 88.95%
CIBC Investor's Edge 67 157 70.09%
Credential Direct 6 19 76.00%
Disnat 4 38 90.48%
eNorthern 3 42 93.33%
E*Trade Canada 51 138 73.02%
Merrill Lynch HSBC 12 66 84.62%
National Bank Discount Brokerage 12 50 80.65%
Qtrade Investor 3 115 97.46%
Royal Bank Action Direct 91 344 79.08%
ScotiaMcLeod Direct Investing 81 289 78.11%
Sun Life Securities 1 8 88.89%
TD Waterhouse 178 990 84.76%

See also: BMO tops list of on-line brokers | On-Line Brokerage Report Card | On-Line Score Sheet | Satisfaction Survey

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Comments? Come on, everyone has an opinion about who the best and worst brokers are. Send your thoughts to rcarrick@globeandmail.ca
Find Out More
From
The Globe and Mail:

For on-line brokers, returning investors mean good business
June 24, 2003

On-line brokers make investing in DRIPs easy
April 12, 2003

Ameritrade will be tough on-line competitor
April 8, 2003

BMO InvestorLine top pick among on-line RRSP brokers
February 8, 2003

It's time to check out on-line trading fees
August 14, 2002

 
Rob Carrick
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