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2003 Broker Survey
The Globe and Mail's 2003 On-line Broker Report
Score Sheet

Satisfaction Survey
 
Profiles
Click a broker to view contact info, services offered and fee schedules
BMO Investorline

CIBC Investor's Edge

Credential Direct

Disnat

eNorthern

E*Trade Canada


Merrill Lynch HSBC

National Bank Discount Brokerage

Qtrade Investor

Royal Bank Action Direct

ScotiaMcLeod Direct Investing

TD Waterhouse
Broker: Royal Bank Action Direct
Web Site: http://www.actiondirect.com/
Customer Service: Phone: 1-800-769-2560
Web form
Mailing Addresses:

Royal Bank Action Direct
  Suite 404
  260 East Beaver Creek Road
  Richmond Hill, Ontario
  L4B 3M3

Service / Accounts Available:
  • Cash and margin accounts
  • Self-directed RSPs, RIFs and LIFs
Commission Schedule / Fees: (For the most up-to-date prices and conditions, please visit Action Direct)
Effective September 15, 2002 Equities

Up to 1000 shares of any value:

  • Market order: $29.95
Share price Internet and Automated Telephone Service Placed by phone with a person
Cdn./U.S. Cdn. U.S.
Commission / Price Commission / Price Commission / Price
Less than $0.25 1.5% of principal 2½%
$0.25 - $1.00 $35 + ½ ¢ per share $39 + 2¢ per share
$1.01 - $2.00 $35 + 2¢ per share $39 + 3¢ per share
$2.01 - $5.00 3¢ per share $35 + 3¢ per share $39 + 4¢ per share
$5.01 - $10.00 3¢ per share for Internet
4¢ per share for telephone
$35 + 4¢ per share $39 + 5¢ per share
$10.01 - $20.00 $35 + 5¢ per share $39 + 6¢ per share
$20.01 and higher $35 + 6¢ per share $39 + 7¢ per share
Note: Minimum commission (Internet): $29.95 (CDN or U.S.)
(Telephone): $35 (CDN or U.S.)
Canadian and U.S. equity transactions with a principal dollar value of $2,000 or less: $43 (CDN or U.S.)
Minimum commission: $43
Partially filled orders: Full commissions and fees apply for each partial fill, except when transacted within the same business day. New Canadian stock issues (when available): No commissions
Commissions are in addition to fees charged by the local securities commission as applicable.

 
Mutual Fund Trades
  Front-Load Royal No-Load Other No-Load Back­Load
Purchase Varies $0 $0 $0
Switch Varies $0 $0 $0
Redemption Varies $0 $40 $0
Note:Mutual fund companies may assess additional fees. On BackLoad funds, switch orders are only permitted within the same family of funds. Often a $40 early redemption fee is charged on funds held less than 90 days

 
Option Trades
Contract price Internet Automated Telephone Service Placed by phone with a person
Cdn./U.S. Cdn./U.S.
Commission / Contract Commission / Contract Commission / Contract
$0.00 - $2.00 20% discount off the current options commission schedule. 10% discount off the current options commission schedule. $35 + $1.50/contract
$2.01 - $3.00 $35 + $2.00/contract
$3.01 - $4.00 $35 + $2.50/contract
$4.01 - $5.00 $35 + $3.00/contract
$5.01 and higher $35 + $3.50/contract
Note:Options trades minimum commission: $43 (CDN or U.S.) per transaction. Canadian and U.S. options transactions with a principal dollar value of $2,000 or less: $43 (CDN or U.S.)
Assignments and exercises: Regular equity commission schedule applies

 
Special Services:
  • Research centre
  • Education centre
  • Commission calculator

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Find Out More
From
The Globe and Mail:

For on-line brokers, returning investors mean good business
June 24, 2003

On-line brokers make investing in DRIPs easy
April 12, 2003

Ameritrade will be tough on-line competitor
April 8, 2003

BMO InvestorLine top pick among on-line RRSP brokers
February 8, 2003

It's time to check out on-line trading fees
August 14, 2002

 
Rob Carrick
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