Skip navigation

2003 Broker Survey
The Globe and Mail's 2003 On-line Broker Report
Score Sheet

Satisfaction Survey
 
Profiles
Click a broker to view contact info, services offered and fee schedules
BMO Investorline

CIBC Investor's Edge

Credential Direct

Disnat

eNorthern

E*Trade Canada


Merrill Lynch HSBC

National Bank Discount Brokerage

Qtrade Investor

Royal Bank Action Direct

ScotiaMcLeod Direct Investing

TD Waterhouse
Broker: CIBC Investor's Edge
Web Site: https://www.investorservicesinc.cibc.com/
Customer Service: Phone: 1-800-567-3343
Phone:1-888-366-6888 (Asian services)
E-mail: feedback@cibc.com
Mailing Address:

CIBC Investor Services Inc.
Attention: Customer Satisfaction Department
P.O. Box 51, Commerce Court Postal Station
Toronto, Ontario
M5H 4A8

Service / Accounts Available:
  • Cash accounts
  • Margin accounts
  • Options accounts
  • Self-Directed RSP, RRIF, RRIF/LIF and RRSP accounts
  • corporate, investment clubs, estates and trust accounts
Commission Schedule / Fees: (For the most up-to-date prices and conditions, please visit CIBC Investor's Edge)
Equities

Electronic Trades - Up to 1000 shares of any value:
Market Order $25

Over 1000 shares
Share price Internet and Automated Telephone Service Placed by phone with a person
Cdn./U.S. Cdn. U.S.
Commission / Price Commission / Price Commission / Price
Less than $0.245 1.5% of principal 2½% 3%
$0.25 - $1.00 ½ ¢ per share $35 + ½ ¢ per share $39 + 2¢ per share
$1.01 - $2.00 2 ¢ per share $35 + 2¢ per share $39 + 3¢ per share
$2.01 - $5.00 2.5 ¢ per share $35 + 3¢ per share $39 + 4¢ per share
$5.01 - $10.00 $35 + 4¢ per share $39 + 5¢ per share
$10.01 - $20.00 $35 + 5¢ per share $39 + 6¢ per share
$20.01 - $30.00 $35 + 6¢ per share $39 + 7¢ per share
$30.01 and higher $39 + 8¢ per share

 
Mutual Fund Trades
  Front-Load CIBC No-Load Other No-Load Back­Load
Purchase $0(2) $0 $0 $0
Switch(1) $0 $0 $0 $0
Redemption $30 $0 $40 $0
Note:(1) Switch orders are only permitted within the same family of funds and within the same load class.
(2) Some restrictions apply. A 1% fee (minimum $30) will be charged on the redemption of front-load funds within 90 days of purchase. These fees are in addition to charges applied by the fund company, such as early redemption fees or deferred sales charges on back-end load funds. With the exception of CIBC funds, there is a $1000 minimum investment for all mutual fund orders (unless a higher minimum is set by the fund company). For CIBC mutual funds orders the minimum investment is $500.

 
Option Trades
Contract Price Internet and Automated Telephone Service Placed by phone with a person
Commission / Contract Commission / Contract
$0.00 - $2.00 $28 + $1.20 $35 + $1.50
$2.01 - $3.00 $28 + $1.60 $35 + $2.00
$3.01 - $4.00 $28 + $2.00 $35 + $2.50
$4.01 - $5.00 $28 + $2.40 $35 + $3.00
$5.01 and higher $28 + $2.80 $35 + $3.50
Note: U.S. Commissions are in U.S. dollars. For assignments and exercises, the regular equity commission schedule applies.

 
Special Services:
  • Real-time quotes
  • Market research and news
  • Stock alerts and charts
  • Information on new issues (IPOs)

Back to the top

Find Out More
From
The Globe and Mail:

For on-line brokers, returning investors mean good business
June 24, 2003

On-line brokers make investing in DRIPs easy
April 12, 2003

Ameritrade will be tough on-line competitor
April 8, 2003

BMO InvestorLine top pick among on-line RRSP brokers
February 8, 2003

It's time to check out on-line trading fees
August 14, 2002

 
Rob Carrick
Carrick • More Articles by Rob Carrick
• About Rob Carrick

Back to top